1 - How Long will it take to deliver my order?
All orders are shipped from our warehouse which is located in Jebel Ali, Dubai. Our order cut-off time is 14:30 (business days only). Orders placed after this time may only be processed the next day.
2 - Do you send order tracking updates?
es, you will receive email order tracking updates for your order:
Order status updates occur for the following events:
1 - Shipped - Your order has left our warehouse
2 - Out for delivery - Your order will be delivered that day
3 - Delivered - You order has been delivered and name of person signing for the order
Note: WhatsApp updates sent only if you shared a valid mobile phone number during checkout.
3 - Can I track my order online?
When your product is dispatched from our warehouse, we will e-mail and SMS you with a tracking reference.
You may use this reference to track your order online on the website using the "Track my order" link in the site menu. WhatsApp updates are sent only if you shared a valid mobile phone number during checkout.
4 - Can I collect my order?
Currently, we unfortunately do not offer customer collections for products purchased on this website. This may change in future so stay tuned for updates.
All Brabantia products have been developed, produced and tested based on a high quality standard. Depending on the type of product, you are entitled to a 2, 3, 5 or 10-year warranty.
Brabantia has been working with WeForest since 2014. When you buy a dryer or drying rack, you are supporting the planting of more trees. Thus, more than 2.8 million trees have now been planted in the Amhara and Desa'a regions of Ethiopia and in Burkina Faso.
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More than 500 of our products have been awarded a Cradle-to-Cradle certificate at the Bronze level and 200 products even at the Silver level! This means 83% of the products we produce ourselves (and 45% of our entire range) are Cradle to Cradle Certified®.
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Official B Corp certification for Brabantia from 2023. B Corps are companies recognised for their positive impact on people and the environment. This certification is in line with our goal of moving towards 100% circular design by 2035.
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