At Brabantia UAE, we aim to provide a fast, reliable, and convenient delivery service across the United Arab Emirates.
Orders are normally delivered within 1–2 business days after the order has been confirmed.
Delivery times may vary depending on the delivery location, order volume, availability of products, and other circumstances.
Same-day delivery is available for selected areas and orders, subject to product availability and order confirmation.
To request same-day delivery, please contact our customer service team before placing your order or immediately after placing the order.
Same-day delivery charges are AED 120.
We provide delivery services across the United Arab Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.
Delivery availability and delivery times may vary depending on the location.
Orders are processed after payment confirmation. Our warehouse team will prepare the order and arrange delivery according to the selected delivery option.
Orders received outside our working hours, on weekends, or on public holidays may be processed on the next business day.
Our warehouse working days are:
Monday to Friday
9:00 AM – 5:00 PM
Our delivery driver may contact you by phone before or upon arrival at the delivery location. Please ensure that your contact number is correct and reachable.
If the customer is unavailable at the time of delivery, our delivery team may contact the customer to arrange another suitable delivery time.
While we aim to deliver orders within the stated timeframe, delivery may occasionally be delayed due to unforeseen circumstances, traffic conditions, weather, public holidays, or other operational factors.
If there is any significant delay with your order, our customer service team will assist you with the latest delivery information.
If you need to change your delivery address or delivery instructions after placing an order, please contact us as soon as possible.
Changes may not be possible once the order has already been dispatched for delivery.
If you have any questions regarding your delivery, please contact us:
Email: ecom@brabantia.ae
Phone: +971 55 251 4638
Website: brabantia.ae
Our customer service team will be happy to assist you with your order and delivery requirements.
All Brabantia products have been developed, produced and tested based on a high quality standard. Depending on the type of product, you are entitled to a 2, 3, 5 or 10-year warranty.
Brabantia has been working with WeForest since 2014. When you buy a dryer or drying rack, you are supporting the planting of more trees. Thus, more than 2.8 million trees have now been planted in the Amhara and Desa'a regions of Ethiopia and in Burkina Faso.
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More than 500 of our products have been awarded a Cradle-to-Cradle certificate at the Bronze level and 200 products even at the Silver level! This means 83% of the products we produce ourselves (and 45% of our entire range) are Cradle to Cradle Certified®.
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Official B Corp certification for Brabantia from 2023. B Corps are companies recognised for their positive impact on people and the environment. This certification is in line with our goal of moving towards 100% circular design by 2035.
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